About us


What Can We Do For You?

When you go shopping for a new television, audio system, or even a telephone, what kind of service do you expect?  Of course you want the staff to know their product inside out, as well as have good knowledge of the industry and technologies so that you can make an informed decision.  And in most stores, as well as ours of course, this is exactly what you get. 

What surprises many of our new customers is this: if you are unsure of how a product will perform in your home, we will bring it out, set it up, and make sure that the system is the perfect fit for you.  If after the purchase your system isn’t working properly, thanks to our three year international warranty we will come out to service it.  And if we happen to be in your area, we may just give you a ring to see if you need new batteries in your remote control.  Oh, and did we mention this is all completely free of charge?

The relationship between staff and customers at most stores seems to be limited to a few minutes or, at the most, hours.  We believe that our dedication to our customers and the range of services and care that we offer is the reason that our relationships last decades.  Our customers become family, and if you haven’t become part of it yet, we would like to invite you down to the showroom to show you all that we can do for you.

What's So Special About Bang & Olufsen?

A very simple answer.  Everything.  Bang & Olufsen is not just a company.  It is a community.  As the oldest producer of audio equipment in the world, we’ve learned a thing or two about what it takes to make products that are truly something special.  Once you become a Bang & Olufsen customer, you’ll wonder how you ever made do with anything else.  

Behind every Bang & Olufsen product is a story.  Have you ever wondered about the magic behind the BeoSound 3000 or 3200’s sliding glass doors?  They stem from our Chief Designer, David Lewis’s visit to a local supermarket, when the glass doors slid apart, and the lights inside welcomed him, inviting him into the store.  That same inviting yet simple magic is present in all Bang & Olufsen systems, speakers, televisions and telephones. 

Behind every Bang & Olufsen product is technology.  Plasma screens that automatically adapt to the light in the room, always making the picture the best it can be.  Telephones with crystal clear sound that also allow you to turn down the sound on your television or stereo when you get a call.  A six disc audio system that can go from the middle of a song on disc 1 to the first track on disc 6 in no more time than the pause between songs.  Loudspeakers the size of a softball that have no need for an external amplifier, but fill the room with sound.  Or our BeoLab 5 loudspeakers that can calibrate the sound to the room they are placed in.  So whether your living room is minimalist with 8-foot ceilings, or filled with plush leather furniture with 50-foot ceilings, your sound will always be the same.  Spectacular.  

Behind every Bang & Olufsen product is craftsmanship.  Did you know it takes days for Bang & Olufsen employees to hand assemble a BeoVision 5 plasma television in our factory in Denmark?  All of our products are made with the same care, expertise, and attention to detail that you simply don’t find in other brands.  Everything we make is also put through extensive product testing.  We expose our products to what amounts to years of smoke, cold, heat, and sun exposure, we shake them, drop them, and still, they hold up.  Our testers account for every possible environmental factor they can think of, and make sure our products can take whatever life dishes out, ensuring that your systems will be around for a very, very long time.  

At Bang & Olufsen, we love the products we make, and we love what we do.  Come visit us today, and let us show you what really makes Bang & Olufsen so special.

*Some restrictions apply.  Please contact us for full details of our home visit policy.



We’ll buy yours, if you buy ours 

We will purchase your TV and credit it towards the purchase price of one of our solutions. Visit our Marketpage for more information 

Meet Our Staff 

Store Manager:

Troy Johnson

Sales Representatives:

Scot Menard
James Young
Dennis Parsonson
Jeremy Fraser
John Foster
Kelly Carter 

Store Location 

Bang & Olufsen Burrard Street
1305 Burrard Street
Vancouver, BC V6Z 1Z7
Canada
Tel: 604-669-6011